Specialist Homelessness Services collection

The Specialist Homelessness Services (SHS) collection obtains information about people, adults and children, who seek assistance from specialist homelessness agencies. Homelessness data for the SHS collection is submitted through a secure Australian Institute of Health and Welfare (AIHW) web portal called Validata™. Validata™ accepts and processes data from SHS agencies across the country.  These agencies collect data through a variety of client management systems, including Specialist Homelessness Information Platform (SHIP) and report data to AIHW monthly via Validata™. Validata™ performs a number of validation checks on submitted data, which ensures high quality reporting for the collection.

Specialist Homelessness Establishment Database (SHED)

The Specialist Homelessness Establishment Database (SHED) is maintained by the AIHW and is used to determine which SHS funded agencies, in scope of the Specialist Homelessness Services (SHS) collection, are required to submit data. The SHED also provides the AIHW with other details such as the location of the agencies and contact information, required to administer the SHS collection.

Contact us

For help with and information on the Specialist Homelessness Services collection, Validata™ and SHIP, please contact our SHS collection hotline.

Phone 1800 627 191
Option 1: SHIP support
Option 2: All other queries including Validata™ support

Email homelessness@aihw.gov.au