Rob Heferen was appointed to the position of AIHW Chief Executive Officer, commencing in July 2021.

Prior to this, Mr Heferen was Deputy Secretary Higher Education, Research and International in the Department of Education, Skills and Employment.  He has also served as Deputy Secretary, Energy at the Department of the Environment and Energy and had responsibility for energy policy including electricity and gas markets, and fuel security. Mr Heferen was also Australia’s representative on the International Energy Agency’s Governing Board.

In April 2016 Mr Heferen was Deputy Secretary with the Department of Industry, Innovation and Science with responsibilities for Energy, Resources and the Office of Northern Australia. Before joining the Department of Industry, Innovation and Science, Rob was the Deputy Secretary, Revenue Group at the Treasury from March 2011 – April 2016, with responsibility for tax policy, tax legislation and revenue forecasting.  Mr. Heferen was first promoted to Deputy Secretary in 2010 to the Department Families, Housing, Community Services and Indigenous Affairs, with responsibility for Indigenous Affairs.

Mr Heferen joined the Australian Public Service in 1989 as a graduate in the Australian Customs Service, worked at the Australian Taxation Office, and then had a number of years at the Treasury working on tax policy, Commonwealth/State financial relations and social policy.

Matthew James, Deputy Director of the AIHWMatthew James is the Deputy Chief Executive Officer of the Institute. He leads the Deputy CEO Group and provides broad oversight of the Community Services Group, the Housing and Specialised Services Group and the Indigenous Group.

Prior to joining the Institute in November 2016, Mr James held leadership roles in performance, information and evaluation as Assistant Secretary, Indigenous Affairs Group in the Department of the Prime Minister and Cabinet, and as a Branch Manager within the former Department of Families, Housing, Community Services and Indigenous Affairs. He was also a Branch Manager in the former Department of Education Employment and Training, where he worked on employment policy and implementation as well as workplace relations policy and analysis. From 2002 to 2004 he was Counsellor—Employment, Education, Science and Training in the Australian Delegation to the OECD in Paris. Mr James was awarded the Public Service Medal in 2016.

Dr Fadwa Al-Yaman, Indigenous & Maternal Health Group HeadFadwa Al-Yaman is responsible for the Indigenous Group, which leads the Institute's data collection, development, reporting activities and stakeholder relationships in the area of Aboriginal and Torres Strait Islander peoples.

Dr Al-Yaman has wide-ranging experience in statistical analyses and reporting, demographic techniques, data development, data quality assessment and improvement activities, and in building collaborative stakeholder relationships. She has a strong research background in health, and a keen interest in knowledge translation and the link between research, policy and practice. She holds a PhD in Immunology from the John Curtin School of Medical Research and a Masters of Population Studies from the ANU. Dr Al-Yaman was awarded a Fulbright Fellowship in 1990 and the Australian Public Service Medal in 2008.

Glenn Ashe Chief Information & Technology Officer at the Institute

Glenn Ashe is the Chief Information & Technology Officer at the Institute. He joined the AIHW in October 2018. He is responsible for the ICT Group and for service delivery of all underpinning ICT capability at the AIHW.

He has over 20 years’ experience in the Australian Public Service in Executive and Senior Executive positions, the last seven as Chief Information Officer (CIO). His career commenced with his service as a uniformed member of the Australian Army and included a number of overseas deployments. After leaving the military he was employed as a Crew Commander at a Joint Defence Facility before joining the Australian Public Service (APS). Mr Ashe’s experience in the APS has spanned corporate, technology and diplomatic service, with responsibility for complex, diverse and global ICT systems. He has held positions in Geoscience Australia, Department of Resources Energy and Tourism and the Attorney General’s Department. He holds a Degree in Electronic Engineering including Human Resource Development.

Mr Michael Frost, Communication & Primary Health Care GroupMichael Frost is responsible for the Data Governance Group (DGG). The group manages the AIHW’s data and corporate governance. It protects the confidentiality of data holdings and the privacy of those the data are about through data governance leadership and support to the AIHW Ethics Committee. It works to build and enhance national data and information governance infrastructures and leads engagement with senior government health officials on national health data and information strategies. DGG provides expert assistance for national health and welfare metadata and manages METeOR, our online national metadata repository. The WHO Family of International Classifications Australian Collaborating Centre is run out of DGG with staff working closely with WHO colleagues on the development of international health classifications. DGG is also responsible for data custodianship of the National Integrated Health Services Information Analysis Asset and when available, My Health Record data for research and public health purposes.

DGG’s corporate governance responsibilities include the provision of support to the AIHW Board, senior executives, the Strategic Committee for National Health Information and intergovernmental committees that oversee performance reporting. Other corporate governance responsibilities include strategic and corporate planning, performance reporting, the coordination of Parliamentary and ministerial activities, legal services, risk management and information management.

Mr Frost’s experience spans nearly 20 years in federal and state governments, in policy advice, performance reporting and administrative roles. Previously, Mr Frost was Executive Director, Strategic Initiatives for the (former) National Health Performance Authority. Prior to that he was the Deputy Head of Secretariat for the COAG Reform Council for more than 6 years, where he oversaw the council’s performance reporting in the health, education, skills, disability, housing and Indigenous sectors and in microeconomic reform. He also led the council’s review of the strategic planning systems of Australia’s capital cities. Mr Frost has held various policy and management roles within the NSW Government Department of Premier and Cabinet and the Office of Community Housing. This included periods managing the Cabinet Secretariat and advising on portfolios including treasury, finance, commerce, arts, health, Aboriginal affairs, youth, and intergovernmental relations and regulatory reform. Mr Frost has a Bachelor of Economics (first class honours in political science) and a Graduate Diploma in Public Administration (with Merit).

Richard Juckes is currently responsible for the Health GroupRichard Juckes is currently responsible for the Health Group at the Australian Institute of Health and Welfare. The Health Group collects data and reports on the health of Australians, covering population health and disease monitoring. This includes health inequalities, risk factors, international health comparisons, mortality, the burden of disease, and specific chronic diseases such as cardiovascular disease, diabetes, kidney disease, cancer, musculoskeletal conditions, and respiratory conditions.

Mr Juckes has been working in health policy and health data roles for over 20 years, primarily at the Commonwealth Department of Health.

Gabrielle Phillips is the Senior Executive, Housing and Specialised Services Group and leads the Institute's data collections, reports and analysis on housing, homelessness, justice, education, tobacco, alcohol and other drugs.

She has previously worked in a number of Commonwealth, State and local government roles related to housing, income support and family assistance policy, education and early childhood evidence and analysis roles.

Mr Andrew Kettle, Business & Governance Group HeadAndrew Kettle is responsible for the Business & Communications Group, which works closely with internal and external stakeholders to deliver value-for-money corporate services that support organisational objectives. Mr Kettle qualified as a chartered accountant in the United Kingdom and worked for Coopers & Lybrand in Canada and Australia. He was Chief Financial Officer at the Australian Fisheries Management Authority before joining the Institute in 2006 as a senior executive.

During his time at the Institute, Mr Kettle has at various times held senior executive responsibility for finance, human resources, governance, information and communications technology, office accommodation, websites, publications and media. Mr Kettle has a degree in engineering with management studies from the University of Cambridge, England, and a diploma in computer science.

Mr Geoff Neideck, Data Strategies & Information Technology Group HeadGeoff Neideck is responsible for the Data Strategies & Integration Group, which leads the Institute’s strategies for acquiring and managing its data assets, and for their use in data integration and analysis, as well as managing key relationships across government in support of the public sector data agenda. The Group develops information technology strategies, implements appropriate IT architecture and delivers new IT applications to support the Institute’s data management, processing and dissemination.

Mr Neideck has extensive experience in statistics and data, ranging across statistical conceptual and operational development, survey and administrative data collection and major statistical infrastructure projects. He has managed large national economic and social statistics programs at the Institute and the Australian Bureau of Statistics, and has also worked at the Department of the Prime Minister and Cabinet, and Statistics Canada. Mr Neideck has a degree in accounting and has completed postgraduate studies in management.

Adrian Webster, Hospitals and Expenditure Group HeadAdrian Webster heads the Health Systems Group. This Group focuses on the activity, performance and financing of the Australian health system. This includes maintaining the national hospitals data collections, producing the annual record on health spending in Australia, monitoring the performance and safety of the health system and reporting on activity in the medical, dental and pharmaceutical sectors.

Adrian has worked in a variety of roles at the AIHW since 2009 spanning disease monitoring, primary health care data and health and welfare workforce and expenditure monitoring. He is a sociologist with more than 20 year’s experience studying and working in the health and welfare sectors in Australia and overseas. This has included heading the monitoring, evaluation and research department in an international aid organisation, providing consulting services to government agencies in Australia such as Medicare Australia and reporting on hospital performance at ACT Health. Before commencing at the AIHW, Dr Webster was working in an Aboriginal Community Controlled Organisation in remote Australia providing drug and alcohol and community development services.

Ms Louise York, Community Services Group HeadLouise York is responsible for the Community Services Group, which develops, maintains and analyses national data to support reporting on the health and welfare of key population groups including children and youth, older Australians and people with disability; and on the use of services within a range of health and welfare sectors including child protection, youth justice, aged care and disability services. The Group has also recently established programs of work on family, domestic and sexual violence and on using income support (Centrelink) data to better understand experiences and outcomes for key population groups.

Ms York has more than 20 years’ experience at the Institute, including in leadership positions in both health and welfare areas, and one year at the Telethon Institute for Child Health Research. Ms York holds postgraduate qualifications in population health and bachelors’ degrees in economics and science.

Louise Gates is responsible for the Primary, Maternal, Veterans & First Responders Group. The group leads the Institute’s work to develop and report on high quality, national primary and maternal health care data. The group is also partnering with the Department of Veterans’ Affairs to develop a repository of data and quality statistical reporting about the health and welfare of Australia’s veteran population including supporting the work for the National Commissioner for Defence and Veteran Suicide Prevention. The group is also working with a number of different agencies to do similar work for Australia’s first responders.

Ms Gates has been working in data and particularly health data related roles for over 20 years, primarily at the Australian Bureau of Statistics. She has a Bachelor of Science with 1st class honours majoring in Statistics, a Masters in Statistics and is currently studying a Masters in International Population Health.