Outcome area Personal and community support
Desired outcome: It is easier for people with disability to get what they need from the supports and services they use.
Data can currently be reported for 7 measures. For the remaining measures, work will occur over the life of the Strategy to enable reporting.

Key findings
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In the fourth quarter of 2022–23, 3 in 4 NDIS participants felt NDIS helped them have more choice and control over their lives after 2 years in the scheme
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In 2018, nearly 3 in 4 people with disability had their needs for assistance fully met
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In 2018, half of carers were satisfied with the range of services available to assist them in their caring role
Priorities
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Making sure people with disability have access to and receive the support services they need
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Quality of formal support
Status not known yet - more data from after the Strategy started are needed
79% of people with disability aged 15–64 were satisfied with the quality of assistance received from formal service providers in 2018
84% of people with disability aged 65 and over were satisfied with the quality of assistance received from formal service providers in 2018
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Needs fully met
Status not known yet - more data from after the Strategy started are needed
72% of people with disability had their needs for assistance fully met in 2018
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Providing services that support those people with disability who have complex high needs
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NDIS participants choice and control
Progress - the measure is moving in the direction the Strategy wants
76% of NDIS participants aged 15–64 felt NDIS helped them have more choice and control after two years in the scheme in 2022–23 Q4
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NDIS individual support
Future data development Data for this measure will be added when it becomes available
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Providing enough services and alternative care arrangements to give carers of people with disability the support they need
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Carer satisfaction with support
Status not known yet - more data from after the Strategy started are needed
50% of carers were satisfied with the range of services available to assist in caring role in 2018
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Access to alternative care
Status not known yet - more data from after the Strategy started are needed
86% of informal carers reported no unmet need for respite care in 2018
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Improving access to assistive technologies and aids for people with disability
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NDIS participants use of assistive technology
No change - the latest data are similar to the baseline
49% of NDIS participants received assistive technology supports in 2022–23 Q4
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Additional aids
Status not known yet - more data from after the Strategy started are needed
94% of people with disability did not need additional aids in 2018
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Status key
Back to top- Progress Used where there are 2 or more data points, including at least one data point after the start of the Strategy (December 2021), and the measure is moving in the direction the Strategy wants to see.
- No change Used where there are 2 or more data points, including at least one data point after the start of the Strategy (December 2021), and the latest data are similar to the baseline.
- Regress Used where there are 2 or more data points, including at least one data point after the start of the Strategy (December 2021), and the measure is not moving in the direction the Strategy wants to see.
- Status not known yet Used when there is not enough data available yet to report on progress. This occurs when there is only one data point available (usually the baseline) or data after the start of the Strategy (December 2021) is yet to become available.
- Confidence status Added to indicate that care should be taken when looking at a reported status as there is some uncertainty in the data.