Table of contents

  • Preliminary material
    • Title and verso pages
    • Guide to this report
    • Highlights
    • Contents
    • Letter of transmittal
    • Chair's report
    • Director's report
    • In brief
      • Who we are and what we do
      • Our key directions
      • Our achievements
      • Our financial performance
      • How we are governed
      • Our minister
      • Our key relationships
      • Our people
      • Our communications
      • Our future
    • Celebrating 25 years
  • Body section
    • Chapter 1 Our performance
      • Performance summary
      • Portfolio Budget Statements
      • Performance against our strategic directions
      • Our financial performance
      • Compliance with legislation
    • Chapter 2 Governance and the organisation
      • Ministerial accountability
      • AIHW Board
      • AIHW Ethics Committee
      • Executive
      • Organisational structure
      • Relationship management
      • Financial management
      • Contract management
      • Risk management
    • Chapter 3 Our operating units
      • Continuing and Specialised Care Group
      • Health Group
      • Hospitals and Performance Group
      • Housing and Homelessness Group
      • Information and Statistics Group
      • Social and Indigenous Group
      • Collaborating units
      • Corporate groups
    • Chapter 4 Our people
      • Staff profile
      • Workforce management
      • Encouraging workplace health and safety
      • Encouraging workplace diversity
      • Encouraging and retaining expertise
      • Negotiating our new enterprise agreement
      • Accommodation and energy efficiency
    • Chapter 5 Our communications
      • Communicating well
      • New publications AIHW's website Education activities Media relations
      • Exhibiting at conferences
      • Parliamentary relations
  • End matter
    • Appendixes
      • Appendix 1 Enabling legislation
      • Appendix 2 Charter of Corporate Governance
      • Appendix 3 Members of the AIHW Board and the AIHW Ethics Committee
      • Appendix 4 Executive and unit heads
      • Appendix 5 Participation in national committees
      • Appendix 6 Arrangements with Australian universities and specialist centres
      • Appendix 7 Publications and papers
      • Appendix 8 Compliance matters
      • Appendix 9 Financial statements
    • Reader guides
      • Abbreviations and symbols
      • Glossary
      • Annual report 2010-11 errors and omissions
      • List of tables, figures and 'spotlights'
      • Compliance index
      • Index
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