Health
1 in 4
(24%) adults with disability experienced worsening of physical health between March 2020 and May 2021 (16% without disability)
29% of adults
with disability had high or very high levels of psychological distress in 2021 (17% without disability)
21% of adults
with disability had a telehealth consultation in the 4 weeks to April 2021 (12% without disability)
On this page:
Introduction
People with disability generally have poorer physical and mental health and more complex health needs than those without disability. This section looks at the health of Australians aged 18 and over before and during the COVID-19 pandemic, and the use of health services (including telehealth) during this period.
The data used in this section are largely from the Australian Bureau of Statistics’ (ABS) Household Impacts of COVID-19 Survey. This survey was designed to provide a quick snapshot of the changing social and economic situation for Australian households with particular focus on how they were faring in response to the COVID-19 pandemic.
The survey was initially conducted between April 2020 and June 2021. From 1 April to 10 July 2020, the survey was conducted fortnightly with the same panel of respondents. From August 2020, the survey was conducted monthly with a new panel. Panel members have rotated, with new members added in November 2020 and March 2021. At the time of writing, the June 2021 survey was the last in the series; the survey was subsequently reinstated for 3 months from February to April 2022.
Each cycle of the survey collected information on different topics. Some topics have been repeated in both fortnightly and monthly surveys. The topics included:
- self-assessed physical and mental health
- emotional and mental wellbeing
- use of health services (including telehealth)
- job situation (including access to leave, job search and working from home arrangements)
- training and development of skills
- household finances (including income, saving, spending and financial stress)
- receipt of government assistance payments and supports
- care and assistance provided to vulnerable people inside and outside of household
- caring for children and child care and schooling arrangements during COVID-19
- social contacts and participation in activities
- personal and household stressors
- lifestyle changes
- COVID-19 vaccination attitudes and experiences
- behaviours around COVID-19 testing
- precautions taken due to COVID-19
- life after COVID-19.
Disability status was captured in the survey using a subset of questions from the ABS Short Disability Module. While this module provides useful information about the characteristics of people with disability relative to those without, it is not recommended for use in measuring disability prevalence.
In the survey, a person is considered to have disability if they have one or more conditions (including long-term health conditions) which have lasted, or are likely to last, for at least 6 months and restrict everyday activities.
The survey collected data from people aged 18 and over in private dwellings across Australia (excluding very remote areas). It did not include people living in institutional settings, such as aged care facilities.
Due to constant and rapid changes in the COVID-19 situation, the numbers reported in this section should be viewed in the context of the situation at the time of data collection. Therefore, throughout this section, references are made to the month in which the data were collected. A brief timeline of COVID-19 in Australia between January 2020 and October 2021 is provided below for reference.
New daily COVID-19 cases in Australia between January 2020 and October 2021
Source: COVID-19 in Australia
January–February 2020
- first case of COVID-19 in Australia reported on 25 January 2020
- new cases among international arrivals only
- public health measures comprised blocking international arrivals from some countries.
March–April 2020 – first wave
- first cases of community transmission of the virus (2 March); the number of daily new cases grew sharply from the beginning of March, reached a peak of 464 on 28 March, and then started falling to fewer than 20 cases a day by the end of April
- Australian borders closed to all non-residents on 20 March; from 27 March, returning residents were required to spend 2 weeks in supervised quarantine hotels
- introduction of border control measures for some states and territories
- introduction of physical distancing rules (21 March), and restrictions on non-essential gatherings and services (such as pubs, gyms and cinemas) (22 March)
- announcement of first (12 March) and second (22 March) economic stimulus packages; a safety net package for mental health, telehealth and domestic violence services, and emergency food relief (29 March); JobKeeper payment (30 March) and free child care for working parents (2 April).
May–June 2020 – gradual easing of restrictions
- continuing international border closures; continuing state and territory border control measures for some jurisdictions; slight easing of restrictions in some states and territories (from 1–12 May)
- The National Cabinet’s three-stage plan to begin easing restrictions (8 May)
- Stage 1: allowing gatherings of up to 10 people, up to 5 visitors in the family home, and some local and regional travel
- Stage 2: expansion of stage 1, with gatherings of up to 20 people, and more businesses reopening, including gyms, beauty services and entertainment venues
- Stage 3: the ‘new normal’ – transition to COVID-safe ways of living and working, with gatherings of up to 100 people permitted
- average daily case numbers around 15 throughout May, fewer than 10 in the first half of June
- all jurisdictions in stage 2 and some in stage 3 during June.
July–October 2020 – second wave
- restrictions reinstated in regions of Victoria from 1 July due to new COVID-19 clusters
- second wave largely localised to Melbourne and much more widespread and deadlier than the first (at its peak, Victoria had more than 7,000 active cases).
- the wave ended with zero new cases being recorded on 26 October 2020.
November 2020–June 2021
- cluster outbreaks in late 2020 and mid-2021, with several brief snap lockdowns in certain states to contain the spread.
July–October 2021 – third wave
- an outbreak of the SARS-CoV-2 Delta variant during June 2021 in New South Wales caused lockdowns for almost half of Australia's population and most major cities from early July 2021
- the outbreak continued to worsen to new record daily cases into August. In late August to mid-September 2021 Victoria had its first 9 deaths since late October 2020.
Physical and mental health status
The Household Impacts of COVID-19 Survey collected information about people’s health in its December 2020, January 2021 and May 2021 iterations.
This section looks at the self-reported health status of Australians with disability based on 2 common survey tools:
- self-assessed health status
- Kessler Psychological Distress Scale (K10).
These indicate that people with disability experience poorer general health and higher levels of psychological distress than people without disability.
Self-assessed health
Self-assessed health status
Self-assessed health status is a commonly used measure of overall health in which a person is asked to compare their own health with others around them.
The measure reflects a person's perception of their own health at a given point and provides a broad picture of a population's overall health. It has some limitations, including being influenced by factors such as a person’s access to health services (for example, to diagnosis and treatment), and level of education.
In the ABS Household Impacts of COVID-19 Survey, self-assessed health status was collected separately for physical and mental health for people aged 18 and over against a 5-point scale from excellent to poor. The supplementary data tables accompanying this section include data for adults, as presented on this page.
Self-assessed health has varied throughout the COVID-19 pandemic for people with and without disability (Figure COVID.1). Between December 2020 and May 2021, the proportion reporting excellent or very good physical health:
- was much lower for adults with disability than for adults without disability (25% compared with 64% in December 2020)
- somewhat recovered between January and May 2021 (from 21% to 29% for adults with disability, and from 50% to 55% for adults without disability) (ABS 2020b, 2021a, 2021d).
Excellent or very good mental health was (Figure COVID.1):
- less likely to be reported by adults with disability than those without (38% compared with 50% in May 2021)
- for adults with disability, more likely to be reported in May 2021 (38%) than in December 2020 (30%)
- for adults without disability, similarly likely to be reported in May 2021 (50%) and in December 2020 (52%) (ABS 2020b, 2021d).
Figure COVID.1: Self-assessed health status of adults, by disability status and month 2020–2021
Stacked column chart showing 3 categories of self-assessed health status for adults with and without disability in December 2020, January 2021 and May 2021. The reader can select to display the chart by physical or mental health status. The chart shows adults with disability were more likely to rate their health status as fair or poor (32% for physical health and 30% for mental health in May 2021) than adults without disability (11% and 17%).

Source data tables: COVID-19 (XLSX, 314 kB)
The results for physical health in the early stages of the pandemic were broadly similar to previous results for general health from the 2017–18 National Health Survey but deteriorated during 2021 (especially for people without disability). As reported in the Health section of this report:
- in 2017–18, 24% of adults with disability rated their general health as excellent or very good, compared with 65% of adults without disability (ABS 2018).
Health before and during COVID-19
In January and May 2021, the Household Impacts of COVID-19 Survey asked respondents to compare their current physical and mental health with what it was before COVID-19 (or March 2020). In May 2021, most people rated their current physical health about the same as in March 2020 (Figure COVID.2):
- 64% of adults with disability and 69% of adults without disability rated their physical health as about the same
- adults with disability were more likely than those without disability to say their physical health was worse or much worse in May 2021 (24% compared with 16%) (ABS 2021d).
The distribution of responses comparing current health with its March 2020 levels was similar for both groups in January 2021 (ABS 2021a).
Figure COVID.2: Physical or mental health of adults in May 2021 compared with before COVID-19 by disability status, May 2021
Column chart showing the comparison of health status in May 2021 and before COVID-19 (March 2020) for adults with and without disability. The reader can select to display the chart by physical or mental health status. The chart shows adults with disability were more likely than those without disability to say their physical health was worse or much worse in May 2021 (24% and 16%, respectively) compared with before COVID-19.

Source data tables: COVID-19 (XLSX, 314 kB)
Similarly to physical health, in May 2021 most people rated their mental health as about the same compared with what it was before COVID-19 (or March 2020) (Figure COVID.2):
- adults with disability and those without disability were equally likely to rate their mental health as about the same (68% and 67%)
- adults with disability (23%) and those without disability (17%) were also similarly likely to say their mental health was worse or much worse in May 2021 than before COVID-19 (ABS 2021d).
These response patterns were similar in the January 2021 survey (ABS 2021a).
Psychological distress
In November 2020, as well as March and June 2021, the Household Impacts of COVID-19 survey collected information about negative events or feelings experienced by respondents in the 4 weeks leading up to the interview. This allows identification of levels of psychological distress of people aged 18 and over.
Kessler Psychological Distress Scale (K10)
The Kessler Psychological Distress Scale (K10) is a set of 10 questions used to measure non-specific psychological distress in people. The questions ask about negative emotional states that participants in the survey may have experienced in the 4 weeks leading up to their interview. Higher levels of psychological distress indicate that a person may have, or is at risk of developing, mental health issues.
In the ABS National Health Survey (NHS) and the Household Impacts of COVID-19 Survey, K10 is collected for people aged 18 and over.
People with disability were consistently more likely to experience high or very high levels of psychological distress than people without disability:
- in November 2020, 34% of adults with disability and 16% of adults without disability
- in June 2021, 29% of adults with disability compared with 17% of adults without disability (ABS 2020a, 2021e).
The results for people with disability were similar to 2017–18 results reported in the ‘Health’ section of this report, however, people without disability were about twice as likely to report high or very high levels of psychological distress during COVID-19 than before it:
- in 2017–18, 32% of adults with disability and 8.0% of adults without disability experienced high or very high levels of psychological distress (ABS 2018).
Activities to maintain health
In May 2021, similarly high proportions of adults with disability (87%) and without disability (89%) reported participating in one or more activities for physical health since March 2020 (ABS 2021d). The most common activities were similar for both groups and included (Figure COVID.3):
- walking regularly for transport, exercise, recreation or sport (55% for adults with disability and 61% for adults without disability)
- watching or changing their diet (47% and 49%)
- regularly doing physical activity (other than walking) (40% and 48%)
- getting enough sleep (37% and 40%) (ABS 2021d).
Figure COVID.3: Strategies adults use to maintain physical or mental health, by disability status, May 2021
Bar chart showing the strategies to manage physical and mental health states of adults with and without disability from March 2020 to May 2021.The reader can select to display the chart by disability status, and by physical or mental health status. The chart shows similar proportions of adults with and without disability participated in one or more activity to maintain their physical health (87% and 89%) and mental health (77% and 71%).

Source data tables: COVID-19 (XLSX, 314 kB)
Similar proportions of adults with disability (77%) and without disability (71%) reported in May 2021 using one or more strategies to manage their mental health since March 2020 (ABS 2021d). The most common activities were also similar for both groups (Figure COVID.3):
- organising their home, life or other things (35% for adults with disability and 36% for those without disability)
- doing more of the things they enjoy (34% and 33%)
- practising thinking positively or setting achievable goals (32% and 28%)
- increasing levels of exercise or physical activity (27% and 31%) (ABS 2021d).
Use of health services
Use of telehealth services
Telehealth
Telehealth service is a consultation with a health care provider by phone or video call. Medicare rebates on telehealth services were first introduced in July 2011 on video consultations for Australians in eligible remote and regional areas, and for residents of residential aged care facilities and patients of eligible Aboriginal Medical Services.
From 13 March 2020, new MBS telehealth items were made available to help reduce the risk of community transmission of COVID-19; by 30 March 2020, telehealth was made universally available to all Australians, with reduced provider and service restrictions, and for telephone calls as well as video conferencing (Hunt and Kidd 2020).
In November 2020 and April 2021, the Household Impacts of COVID-19 Survey asked Australians aged 18 and over about their use of telehealth services in the previous 4 weeks, including any appointments with a health professional over the phone, by video conferencing, or through other communication technologies.
In April 2021, adults with disability (21%) were more likely than those without disability (12%) to report having had a telehealth consultation in the previous 4 weeks. For adults with disability, this was a decrease from November 2020 (30%), while remaining similar for those without disability (14% in November 2020) (ABS 2020a, 2021c).
The most common uses of telehealth services were similar across November 2020 and April 2021 and between people with and without disability. The most common uses reported by adults with disability in November 2020 were (Figure COVID.4):
- as a replacement for a face-to-face or physical appointment with a health professional (73%)
- for a prescription (39%)
- to manage a chronic health condition (25%)
- for a mental health service (20%) (ABS 2021c).
Figure COVID.4: Use of telehealth services in the last 4 weeks by adults, by disability status, November 2020
Clustered bar chart showing the reasons for using and not using telehealth services by adults in November 2020. The reader can select to display the chart by reasons for use or non-use of telehealth services in the previous 4 weeks. The chart shows adults with disability were more likely than those without disability to report having had telehealth consultation in the previous 4 weeks (30% compared with 14% in November 2020). The most common use of telehealth services was as a replacement for a face-to-face appointment with a health professional, with similar results for adults with and without disability (73% and 68% in November 2020). For adults with disability, the main reasons for not using a telehealth service were lack of need (77%) and preference to speak in person (22%), compared with 92% and 8.7% for adults without disability.

Source data tables: COVID-19 (XLSX, 314 kB)
In November 2020, for people who did not access telehealth services, the most common reasons included (Figure COVID.4):
- the service was not needed – adults with disability were less likely to give this response (77%) than those without disability (92%)
- people preferred to speak in person with health professionals – adults with disability were more likely to give this response (22%) than those without disability (8.7%) (ABS 2020a).
Future use of telehealth services
In November 2020, about half (51%) of adults with disability said they would likely use telehealth services even once the COVID-19 restrictions were lifted, 30% said they were not likely to use them, and 19% were not sure. This pattern was similar for adults without disability, of whom 48% said they would continue using telehealth services, 32% said they were not likely to use them, and 20% were unsure (ABS 2020a).
Reasons to use (or not to use) telehealth services in the future were mostly similar for people with and without disability, with the following exceptions:
- convenience (the ability to use the service anywhere) was less important to people with disability
- of the people who said they would use the service in the future or were not sure, 69% of adults with disability picked convenience as one of the reasons, compared with 80% of those without disability
- of the people who said they would not use the service in the future (or were not sure), people with disability were more likely to say they would not be using the service because
- it was not recommended for their condition or treatment (12% for adults with disability compared with 5.4% for adults without disability)
- they did not have the required technology (11% compared with 2.7%) (ABS 2020a).
Use of mental health or support services
Mental health or support services
In April 2021 and December 2020, the Household Impacts of COVID-19 Survey asked Australians aged 18 and over about their use of mental health or support services since 1 March 2020. The services asked about included:
- general practitioners (GPs) for mental health
- psychologists, psychiatrists or other mental health specialists
- other health workers such as social workers, nurses and occupational therapists
- crisis support or counselling services such as Lifeline
- online mental health information such as Head to Health.
The data were designed to provide a snapshot of the changes brought about by the COVID-19 pandemic. However, the questions used to collect this information were not comparable with the ABS 2018–19 Patient Experience Survey (ABS 2020c).
Adults with disability were more likely than those without disability to report that:
- they had used at least one mental health or support service between March 2020 and April 2021 (29% of adults with disability, compared with 13% of those without disability)
- they had needed but did not use a mental health or support service between March and December 2020 (11% and 5.4%, respectively)
- their use of mental health or support services had decreased between March and December 2020 (17% of adults with disability compared with 7.8% of those without disability) (ABS 2020b, 2021c).
The most common mental health or support services used in April 2021 were (more than one service could be reported):
- GP for mental health (20% for people with disability compared with 8.2% for those without disability)
- psychologist, psychiatrist or other mental health specialist (19% compared with 7.1% for those without disability) (ABS 2021c).
Similar proportions were reported in December 2020 (ABS 2020b).
Around 3 in 10 people with and without disability reported starting a new mental health or support service since 1 March 2020 that they had not used before (28% and 30%) (ABS 2020b).
Where can I find out more?
Data tables for this report.
ABS (Australian Bureau of Statistics) (2018) National Health Survey: first results, 2017–18, ABS, accessed 20 January 2022.
ABS (2020a) Household Impacts of COVID-19 Survey, November 2020, ABS, accessed 26 November 2021.
ABS (2020b) Household Impacts of COVID-19 Survey, December 2020, ABS, accessed 26 November 2021.
ABS (2020c) Household Impacts of COVID-19 Survey methodology, December 2020, ABS, accessed 12 October 2021.
ABS (2021a) Household Impacts of COVID-19 Survey, January 2021, ABS, accessed 26 November 2021.
ABS (2021b) Household Impacts of COVID-19 Survey, March 2021, ABS, accessed 26 November 2021.
ABS (2021c) Household Impacts of COVID-19 Survey, April 2021, ABS, accessed 26 November 2021.
ABS (2021d) Household Impacts of COVID-19 Survey, May 2021, ABS, accessed 26 November 2021.
ABS (2021e) Household Impacts of COVID-19 Survey, June 2021, ABS, accessed 26 November 2021.
Hunt G (Minister for Health and Aged Care) and Kidd M (Principal Medical Advisor) (29 March 2020) COVID-19: Whole of population telehealth for patients, general practice, primary care and other medical services [media release], Health portfolio Ministers, Department of Health, Australian Government, accessed 21 January 2022.
Prime Minister of Australia (8 May 2020) Update on Coronavirus measures [media release], Prime Minister of Australia (pm.gov.au), accessed 21 January 2022.