Table of contents

  • Acknowledgments
  • Abbreviations
  • Summary
  • 1 Introduction
    • Defining homelessness
    • Different types of rough sleepers
    • How do people become homeless?
    • How do people exit homelessness?
    • Chronic homelessness and rough sleepers
  • 2 Who seeks help for homelessness?
    • Who is sleeping rough?
    • Key comparative findings
  • 3 Persistent service users
    • Who are persistent service users?
    • Why did persistent service users seek assistance?
    • What services did persistent service users need?
    • What services were provided to persistent service users?
    • What are the gaps in service provision?
    • How do persistent service users engage with services?
    • What are the housing outcomes for persistent service users?
    • What does this tell us?
  • 4 Service cyclers
    • Who are service cyclers?
    • Why did service cyclers seek assistance?
    • What services did service cyclers need?
    • What services were provided to service cyclers?
    • What are the gaps in service provision?
    • How do service cyclers engage with services?
    • What are the housing outcomes for service cyclers?
    • What does this tell us?
  • 5 Transitory service users
    • Who are transitory service users?
    • Why did transitory service users seek assistance?
    • What services did transitory service users need?
    • What services were provided to transitory service users?
    • What are the gaps in service provision?
    • How do transitory service users engage with services?
    • What are the housing outcomes for transitory service users?
    • What does this tell us?
  • Appendix A: Background information
  • Appendix B: Technical information
  • Scope and coverage
  • References