Australian Institute of Health and Welfare (2022) Specialist homelessness services annual report 2020–21, AIHW, Australian Government, accessed 30 November 2022.
Australian Institute of Health and Welfare. (2022). Specialist homelessness services annual report 2020–21. Retrieved from https://pp.aihw.gov.au/reports/homelessness-services/specialist-homelessness-services-annual-report
Specialist homelessness services annual report 2020–21. Australian Institute of Health and Welfare, 07 October 2022, https://pp.aihw.gov.au/reports/homelessness-services/specialist-homelessness-services-annual-report
Australian Institute of Health and Welfare. Specialist homelessness services annual report 2020–21 [Internet]. Canberra: Australian Institute of Health and Welfare, 2022 [cited 2022 Nov. 30]. Available from: https://pp.aihw.gov.au/reports/homelessness-services/specialist-homelessness-services-annual-report
Australian Institute of Health and Welfare (AIHW) 2022, Specialist homelessness services annual report 2020–21, viewed 30 November 2022, https://pp.aihw.gov.au/reports/homelessness-services/specialist-homelessness-services-annual-report
Get citations as an Endnote file:
On this page
Stable and secure housing is critical to the health and well-being of Australians. Aboriginal and Torres Strait Islander people are more likely to experience insecure housing, live in overcrowded dwellings and experience homelessness, including intergenerational homelessness, than non-Indigenous Australians (AIHW 2019). Aboriginal and Torres Strait Islander people make up around 3.1% of the Australian population (ABS 2019) yet they made up around 20% of the estimated number of people experiencing homelessness on Census night in 2016 (ABS 2018) and over a quarter or 28% of the clients (an estimated 73,300 clients) assisted by specialist homelessness services (SHS) in 2020–21.
Severe overcrowding as a form of homelessness is particularly prevalent in Indigenous families and communities. Indigenous Australians are more than three times as likely to live in overcrowded conditions than non-Indigenous Australians (ABS 2016), and more than twice as likely to need one or more extra bedrooms compared to other households (ABS 2017), even though the Census estimates may under represent the extent of homelessness among Indigenous people.
Aboriginal and Torres Strait Islander people are a national priority cohort in the National Housing and Homelessness Agreement, which came into effect 1 July 2018 (CFFR 2018) (see Policy section for more information). This agreement provides a framework for all levels of government to work together to improve housing and homelessness outcomes for Indigenous Australians (AIHW 2019).
Findings from the House of Representatives Standing Committee Inquiry into Homelessness (HRSC 2021) recommended a review of the data collection and estimation methods, recommending greater inclusion of Indigenous Australian cultural practices and perspectives, particularly regarding the circumstances in which persons living in severely crowded dwellings and boarding houses should be categorised as homeless. The findings also highlight the effectiveness and appropriateness of Aboriginal community-controlled housing services, and recommended the development of a national integrated approach to housing and homelessness services for Indigenous Australians, co-designed with Indigenous community-controlled organisations and grounded in the principle of self-determination.
Over 298,200 Indigenous clients have been supported by homelessness agencies since the Specialist Homelessness Services Collection (SHSC) began in July 2011. The number of Indigenous clients has been steadily increasing over this time, most notably (Historical data table HIST.INDIGENOUS):
This interactive image describes the characteristics of around 73,300 Indigenous clients who received SHS support in 2020–21. Most clients were female, aged 25–44. The number of Indigenous clients has been increasing, while ‘not stated’ has decreased. New South Wales had the greatest number of Indigenous clients and Victoria had the highest rate of Indigenous clients per 10,000 population. The majority of clients had previously been assisted by a SHS agency since July 2011. More than half were at risk of homelessness at the start of support. A third of Indigenous clients received SHS support in major cities while most non-Indigenous clients received support in major cities.
In 2020–21, over half of the Indigenous clients presenting to a SHS agency presented alone (56% or almost 41,100 clients) and a further 33% (or almost 24,300 clients) presented as a single parent with child/ren (Supplementary table INDIGENOUS.8).
In 2020–21, at the beginning of support (Supplementary table INDIGENOUS.9):
SHS clients can face additional vulnerabilities that make them more susceptible to becoming homeless, in particular family and domestic violence, a current mental health issue and problematic drug and/or alcohol use.
The median length of support received by Indigenous clients increased to 55 days in 2020–21, up from 46 days in 2016–17. The average number of support periods per client was 1.8 in 2020–21. The proportion of clients receiving accommodation decreased from 42% in 2016–17 to 41% in 2020–21, while the median number of nights accommodated decreased from 20 in 2016–17 to 16 in 2020–21 (Supplementary table CLIENTS.44).
In 2020–21, there were more returning Indigenous clients (67%) (that is, those who had received SHS services at some point since the collection began in July 2011) than there were new Indigenous clients (33%) (Supplementary table INDIGENOUS.6). The proportion of returning non-Indigenous clients was lower (60%).
The three most common main reasons why Indigenous clients sought assistance from SHS agencies in 2020–21 were (Supplementary table INDIGENOUS.7):
In 2020–21, the need for accommodation assistance was broadly similar between Indigenous and non-Indigenous clients, with the exception of short-term or emergency accommodation (Supplementary table INDIGENOUS.3).
Half of Indigenous clients (52% or 37,900) needed short-term or emergency accommodation, higher than the proportion of non-Indigenous clients (37% or 69,900). Two-thirds of Indigenous clients who needed short-term or emergency accommodation received this support (65%); a higher proportion than non-Indigenous clients (58%).
For some general services, needs were higher for Indigenous clients when compared with non-Indigenous clients, including meals (29% compared with 11%), laundry/shower facilities (23% compared with 8%) and transport (25% compared with 13%).
This interactive stacked horizontal bar graph shows the services needed by Indigenous clients and their provision status. Short term accommodation was the most needed and most provided service. Long term housing was the least provided service.
In 2020–21, at the beginning of the first support period, more than half (53%) of clients whose Indigenous status was known presented to services at risk of homelessness, while less than half (47%) were experiencing homelessness. These proportions have remained consistent since 2015–16 (Supplementary table CLIENTS.12).
Outcomes presented here describe the changes in a client’s housing situation between the start and end of support. Data is limited to clients who ceased receiving support during the financial year—meaning that their support periods had closed and they did not have ongoing support at the end of the year.
Many clients had long periods of support or even multiple support periods during 2020–21. They may have had a number of changes in their housing situation over the course of their support. These changes within the year are not reflected in the data presented here, rather the client situation at the start of their first support period in 2020–21 is compared with the end of their last support period in 2020–21. A proportion of these clients may have sought assistance prior to 2020–21, and may again in the future.
By the end of support, many clients have achieved or progressed towards a more positive housing solution. That is, the number and/or proportion of clients ending support in public or community housing (renter or rent-free) or private or other housing (renter or rent-free) had increased compared with the start of support.
For Indigenous clients with closed support (Supplementary table INDIGENOUS.4):
This interactive Sankey diagram shows the housing situation (including rough sleeping, couch surfing, short-term accommodation, public/community housing, private housing and institutional settings) of Indigenous clients with closed support periods at first presentation and at the end of support. The diagram shows clients’ housing situation journey from start to end of support. Most clients started and ended support in public housing.
ABS (Australian Bureau of Statistics) 2019. Australian demographic statistics, Jun 2019. ABS Cat. No. 3101.0. Canberra: ABS.
ABS 2018. Census of Population and Housing: Estimating homelessness, 2016. ABS Cat. No. 2049.0. Canberra: ABS.
ABS 2017. Census of Population and Housing: Reflecting Australia - Stories from the Census, 2016: Aboriginal and Torres Strait Islander Population. ABS Cat. No. 2071.0. Canberra: ABS.
ABS 2016. National Aboriginal and Torres Strait Islander Social Survey, 2014-15. ABS Cat. No. 4714.0. Canberra: ABS.
AIHW (Australian Institute of Health and Welfare) 2019. Aboriginal and Torres Strait Islander people: a focus report on housing and homelessness. Cat. no. HOU 301. Canberra: AIHW.
CFFR (Council on Federal Financial Relations) 2018. National Housing and Homelessness Agreement. Viewed 23 January 2019.
HRSC (House of Representatives Standing Committee) 2021. Final report: Inquiry into homelessness in Australia. Canberra: Commonwealth of Australia. (Recommendations 1, 7 and 19). Viewed 24 September 2021.
We'd love to know any feedback that you have about the AIHW website, its contents or reports.
The browser you are using to browse this website is outdated and some features may not display properly or be accessible to you. Please use a more recent browser for the best user experience.