OSR – summary over time
Table 1 presents a selection of results over time for organisations reporting to the Online Services Reporting (OSR) collection.
See Summary and Technical notes for information on interpreting changes over time.
|
2017–18 |
2018–19 |
2019–20(a) |
2020–21(a) |
2021–22 |
|
|---|---|---|---|---|---|
|
Organisations |
198 |
210 |
196 |
191 |
211 |
|
Clients |
483,073 |
498,206 |
468,500 |
454,047 |
586,076 |
|
First Nations clients |
391,860 |
393,101 |
382,607 |
367,409 |
443,338 |
|
Client contacts |
6,082,738 |
6,096,729 |
5,440,291 |
5,499,564 |
6,372,135 |
|
Average client contacts per client |
12.6 |
12.2 |
11.6 |
12.1 |
10.9 |
|
Episodes of care |
3,602,913 |
3,738,317 |
3,509,143 |
3,528,732 |
4,019,992 |
|
Average episodes of care per client |
7.5 |
7.6 |
7.5 |
7.8 |
7.1 |
|
Full-time equivalent (FTE) staff(b) |
8,215 |
8,343 |
7,634 |
8,557 |
9,119 |
|
Health FTE staff(b) |
4,938 |
4,824 |
4,509 |
5,021 |
5,219 |
|
Employed FTE staff |
7,945 |
7,981 |
7,352 |
8,310 |
8,831 |
|
Employed Health FTE staff |
4,695 |
4,495 |
4,258 |
4,811 |
4,960 |
|
Employed First Nations FTE staff |
4,254 |
4,130 |
3,817 |
4,315 |
4,499 |
|
Health FTE per 1,000 clients |
10.2 |
9.9 |
9.6 |
11.1 |
8.9 |
- Reporting to the collection for these periods was made voluntary in acknowledgement of the additional pressures on organisations because of COVID-19.
- Includes visiting FTE staff.
Notes
- Excludes data from organisations that received funding only for maternal and child health services. See Maternal and child health organisations for selected data over time.
- See also Summary and Technical notes for information on interpreting changes over time.
Source: OSR data collection.
Maternal and child health organisations
A small number of organisations reporting to the OSR receive funding to deliver maternal and child health services only (referred to as MCH organisations). These organisations are significantly different from organisations funded to deliver comprehensive primary health care (PHC). For example, MCH organisations are funded only for specific maternal and child health programs (such as those based within a hospital or health service) and only report on their funded program. For this reason, data from these organisations are excluded from the data presented in this report unless otherwise noted.
Selected data from MCH organisations are presented in Table 2.
|
2018–19 |
2019–20(a) |
2020–21(a) |
2021–22 |
|
|---|---|---|---|---|
|
Organisations |
22 |
19 |
20 |
19 |
|
Clients |
7,964 |
8,018 |
7,411 |
7,638 |
|
First Nations clients |
5,723 |
5,387 |
5,941 |
6,115 |
|
Client contacts |
70,762 |
47,440 |
83,729 |
65,588 |
|
Average contacts per client |
8.9 |
5.9 |
10.8 |
8.6 |
|
Episodes of care |
33,054 |
36,413 |
37,291 |
41,565 |
|
Average episodes of care per client |
4.2 |
4.5 |
4.7 |
5.4 |
|
Full-time equivalent (FTE) staff(b) |
119.4 |
99.9 |
125.2 |
128.2 |
|
Health FTE staff(b) |
86.6 |
76.6 |
89.2 |
88.4 |
|
Employed FTE staff |
116.4 |
95.7 |
120.0 |
117.7 |
|
Employed Health FTE staff |
83.9 |
72.7 |
84.7 |
80.1 |
|
Employed First Nations FTE staff |
68.1 |
38.3 |
53.1 |
60.0 |
|
Health FTE per 1,000 clients |
10.9 |
9.6 |
11.2 |
11.6 |
- Reporting to the collection for these periods was made voluntary in acknowledgement of the additional pressures on organisations because of COVID-19.
- Includes visiting FTE staff.
Note: See also Summary and Technical notes for information on interpreting changes over time.
Source: OSR data collection.