Table of contents

  • Introduction
  •  Background
  • Methodology
  • Results
    • Motor vehicle insurance
      • Questions
      • Computer records
    • Third party insurance
      • Questions
      • Computer records
      • Quality of responses
        • NRMA (New South Wales)
          • injury claim form
          • accident-types
          • injury codes
        • TAC (Victoria)
          • injury claim forms
          • accident-types
          • injury codes
  • Discussion
  • Data utility
  • Common data definitions/items
  • References
  • Appendix