Clients accessing services in 2 non-consecutive years
Of the 86,400 older clients accessing SHS services between 2013–14 and 2017–18, 3,600 (4%) clients received services in 2 non-consecutive years; the smallest of the service use groups (Figure 13). These clients received a median of 37 days of support and an average of 11 nights of accommodation. There was a higher proportion of females (58%) than males (42%) in this client group, though the service use intensity for males was higher. Males received a median of 41 days of support and an average of 16 nights of accommodation compared with females who received 34 days of support and 7 nights of accommodation.
Figures for this client group can be found in the section 'All clients between 2013–14 to 2017–18'.
Of older SHS clients receiving services in 2 non-consecutive years between 2013–14 and 2017–18, most were aged 55–64 (68%); a further 24% were aged 65–74 and 8% were aged 75 and over. The clients aged 55–64 had a higher median number of days of support (38) and average number of nights of accommodation (13) than the other age groups (Figure 13).
Most of the 3,600 older SHS clients who accessed services in 2 non-consecutive years between 2013–14 and 2017–18 did so in Victoria (59%), followed by New South Wales (16%) (Figure 14).
Of the 3,600 older SHS clients who accessed services in 2 non-consecutive years, almost two-thirds (63%) of clients reported experiencing one or more vulnerabilities (mental health issues, family and domestic violence and/or problematic drug/alcohol use) while 37% did not ever report any (Figure 15). Mental health issues only were reported by 22% of clients and 2% ever reported experiencing all 3 vulnerabilities.
Of the 6,500 total older clients who reported that they always or sometimes needed assistance with self-care, mobility and communication, around 5% received services in 2 non-consecutive years between 2013–14 and 2017–18 (Figure 16). Older SHS clients who received services in 2 non-consecutive years were less likely to have a recorded disability than the other service use intensity groups examined.