The specialist homelessness services 2016–17 web report is the sixth annual report from the Specialist Homelessness Services Collection (SHSC). It describes the characteristics of clients of specialist homelessness services, the services requested, outcomes achieved, and unmet requests for services during 2016–17.

This report was first published on 14 December 2017. Additional material was added on 12 February 2018:

  • Cat. no: WEB 217
Findings from this report:
  • 1 in 2 people seeking homelessness services in 2016–17 had received services previously, in the past 5 years

  • 261 requests for assistance were unable to be met each day

  • 288,000 people were assisted by specialist homelessness agencies in 2016–17

  • 2 in 5 clients had experienced domestic and family violence