Satisfaction with housing services
Data visualisation: Social housing tenants satisfied with housing services - per cent
National Social Housing Survey 2018
Publication
Release Date:
Topic: Housing assistance
Citation
AIHW
Australian Institute of Health and Welfare (2019) National Social Housing Survey 2018, AIHW, Australian Government, accessed 27 April 2024.
APA
Australian Institute of Health and Welfare. (2019). National Social Housing Survey 2018. Canberra: AIHW.
MLA
Australian Institute of Health and Welfare. National Social Housing Survey 2018. AIHW, 2019.
Vancouver
Australian Institute of Health and Welfare. National Social Housing Survey 2018. Canberra: AIHW; 2019.
Harvard
Australian Institute of Health and Welfare 2019, National Social Housing Survey 2018, AIHW, Canberra.
PDF | 16.3Mb
In 2018 most tenants in social housing were satisfied with services from their housing provider. Nearly all tenants cited feeling more settled and being able to manage their rent better as benefits of living in social housing. Australia-wide, satisfaction is high (3 in 4 tenants are satisfied), but there are differences between housing programs and states and territories. The most important explanation for these differences is variation in the structural condition of dwellings between populations.
At a glance summary with data visualisations was added in July 2019.
Two short supplementary reports were added in July 2019.
- ISBN: 978-1-76054-490-4
- Cat. no: HOU 311
- Pages: 82
Findings from this report:
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3 in 4 social housing tenants Australia-wide were satisfied with services provided by their housing organisation
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2 in 3 tenants living in state owned and managed Indigenous housing were satisfied with their housing services
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3 in 4 public housing tenants and 4 in 5 community housing tenants were satisfied with their housing services
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Social housing tenants in Queensland had the highest satisfaction rate in 2018 (85%)