Australia’s Disability Strategy 2021–2031 Outcomes Framework: Second annual report

People with disability need access to personal and community supports that meet their needs. This includes both formal specialist disability services and mainstream services, as well as informal support provided by family, friends and the community. 

Quality of formal support

People with disability who require formal assistance can seek either targeted or universal formal support services. A range of organisations and individuals can provide formal assistance. In the ABS SDAC, formal providers of assistance for people with disability are defined as help provided by:

• organisations or individuals representing organisations (whether profit making or non-profit making, government or private), or
• other persons (excluding informal assistance/providers), on a regular, paid basis, who are not associated with any organisation (ABS 2019).

The desired key system outcome for this measure is that people with disability receive the supports they need.

For the latest data and breakdowns of the data, see Australia’s Disability Strategy Outcomes Framework | Quality of formal support.

Needs fully met

Some people with disability require support to maintain everyday wellness at home and to be fully included in community activities (Australia’s Disability Strategy 2021–2031).

People needing support may seek formal assistance, such as specialist and mainstream services provided by formal organisations or other paid providers (including the NDIS or Disability Employment Services). These services may supplement other support that a person with disability receives, such as informal care provided by family, friends or neighbours (AIHW 2021). 

The desired population outcome for this measure is an increase in people with disability accessing the services they need. 

For the latest data and breakdowns of the data, see Australia’s Disability Strategy Outcomes Framework | Needs fully met.