Social isolation and loneliness Print this page

The difference between social isolation and loneliness

Social isolation ‘means having objectively few social relationships or roles and infrequent social contact’ (Badcock et al. 2022:7). It differs from loneliness, which is a ‘subjective unpleasant or distressing feeling of a lack of connection to other people, along with a desire for more, or more satisfying, social relationships’ (Badcock et al. 2022:7). The 2 concepts may, but do not necessarily, coexist (Badcock et al. 2022; Relationships Australia 2018) – a person may be socially isolated but not lonely, or socially connected but feel lonely.

Domestic and family violence

Family, domestic and sexual violence is a major health and welfare issue in Australia, occurring across all socioeconomic and demographic groups, but predominantly affecting women and children (AIHW 2022). 

Social isolation is a well-recognised tactic of coercive control used by perpetrators to control their victims (Boxall and Morgan 2021). It ensures the victim does not hear other people’s perspectives: perpetrators control the information the victim receives, reduce their help-seeking opportunities, and control the victim’s ability to leave the abusive relationship (Stark 2007). Recent studies on the impact of the COVID-19 pandemic on Australians are identifying some adverse outcomes of stay-at-home orders associated with increased social isolation that put some women and children at higher risk of experiencing family violence (Morgan and Boxall 2020; Pfitzner et al. 2022). 

An online survey of 166 practitioners conducted in Victoria during the 2020 lockdowns revealed that women’s experiences of intimate partner violence worsened because of their increased social isolation, which reduced their ability to seek external help and support (Pfitzner et al. 2022). This trend was also identified in other cities and countries, with perpetrators using the social isolation provided by the stay-at-home orders to increase abusive behaviours towards victims within their homes (Piquero et al. 2021). An Australian study suggests the combination of increased social isolation and economic stress associated with the COVID-19 pandemic did increase the risks of domestic and family violence for women in current cohabiting relationships (Morgan and Boxall 2020). 

For more information, refer to Family, domestic and sexual violence.       

The role of social media

Whether social media has potential benefits or negative impacts on people’s experiences of social isolation has been discussed since the advent of this medium. There is no straightforward relationship however, between social media use and experiences of social isolation and loneliness, whether positive or negative. 

Researchers have identified some positive impacts of how social media can help people feel socially connected, especially adolescents (aged 11–19) who are looking for peers online to boost their psychosocial wellbeing, discuss identity development and encourage a sense of belonging (Allen et al. 2014). Other research has showed that using social media benefited young people (aged under 21) who experienced higher levels of social anxiety by increasing their ability to socialise, reducing their feelings of social isolation (Lin et al. 2017). 

Even though adolescents can use social media to create supportive communities, research shows that the relationship between its use and loneliness can work both ways. When it is used to escape physical social interactions, feelings of loneliness were found to increase. People experiencing loneliness may benefit from external support with the use of the Internet to ensure they engage in existing friendships and learn how to develop new ones online to reduce feelings of loneliness and social isolation (Nowland et al. 2017). 

More research has emerged since the pandemic started that investigates the use of social media by people of all ages and their experiences of social isolation, but findings are not always positive. For example, a study of people living in Norway, the United States of America, the United Kingdom and Australia looked at the impact of people’s use of social media during the pandemic. The researchers found an association between emotional distress and more frequent use of social media (Geirdal et al. 2021). 

Another international study investigating current research between online social networking and mental health outcomes for people aged 50 and over found that social media enhanced communication with family and friends, provided greater independence and self-efficacy, aided in the creation of new communities online, helped to form positive associations with wellbeing and life satisfaction, and was associated with decreased depressive symptoms (Chen et al. 2021). 

As more studies are conducted through the pandemic and beyond, an understanding of how social media affects feelings of social isolation and loneliness may become clearer. 

Companion animals

Pets can play an integral part in people’s lives, regardless of the person’s culture, profession or age. Companion animals are one source of external support that can bring both physical and mental health benefits (Brooks et al. 2016). All types of companion animals may contribute to reducing social isolation and feelings of loneliness (Brooks et al. 2018; Kretzler et al. 2022). 

Multiple studies have found an association between pet ownership and lower experiences of social isolation, particularly for children (Christian et al. 2020; Hartwig and Signal 2020; Kretzler et al. 2022). Further, research suggests that companion animals may positively influence experiences for older people (aged 60 and over) by increasing their sense of purpose and meaning, facilitating increased social interaction, reducing loneliness and improving emotional resilience (Gan et al. 2019), as well as being potentially a protective factor against suicide (Young et al. 2020a). Owning a pet increases the opportunity for people to get to know their neighbours and for social interactions and forming friendships (Wood et al. 2015). 

Brooks and colleagues (2018) systematically reviewed 17 studies that investigated the relationship between companion animals, specifically domestic animals, and the assistance these animals provided in helping people to manage their mental health conditions. The quantitative studies produced mixed findings, with people experiencing positive, negative and neutral impacts of their companion animal on their personal mental health. 

Qualitative studies suggest, however, that people with mental health conditions may benefit from the direct support their companion animals provide. This support includes helping their owners to manage their mental health condition, reducing people’s stress and regulating emotions – particularly beneficial during times of crisis, improving people’s quality of life, providing a consistent source of comfort, and aiding social and community interactions. Companion animals were found to help mitigate feelings of social isolation and loneliness by providing physical warmth and companionship, and opportunities for non-judgemental communication for their owners. Further, they may offer a distraction or disruption when their owners experience panic attacks and other symptoms of mental illness (Brooks et al. 2018). On the other hand, negative impacts included difficulties with the daily commitment of pet ownership and the psychological stress when losing a companion pet. 

Since the start of the COVID-19 pandemic, studies have mostly shown that the association between pet ownership, loneliness and social isolation has strengthened (Kretzler et al. 2022). One study found that cats gave people an outlet for stress through the strong bonds they had established with owners, and the affection and comfort they provided, thus acting as a buffer to the social isolation created by the lockdowns (Currin-McCulloch et al. 2021). Dogs provided people with daily reinforcement of positive behaviours such as routine, exercise and play, which all contributed to decreased feelings of social isolation (Bussolari et al. 2021). 

It is not yet clear whether this strong relationship between people and their pets at the levels seen in the early years of the COVID-19 pandemic will persist in the future (Hughes et al. 2021; Young et al. 2020b).